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Privacy and Security

Our commitment to keeping your trust

We appreciate concerns about how personal information is collected, used and shared. We can assure you that we will always manage your personal information securely and carefully and in accordance with all applicable Australian privacy laws.

Why we collect information

We collect information to assist us to provide quality service. This information enables us to deliver products and services to you and to complete transactions on your behalf.

What we collect

The information includes your name, business name, address, delivery address, phone number and email address.

Sharing your information

We may need to pass personal details such as your name, business name and address to service providers who assist us and our clients to develop and deliver events to you. In these circumstances you will be advised/given the choice of having your information transferred. We will not use your information for purposes unrelated to the services we provide without your consent.

If you would like to discuss your personal information please email your request via Contact us or phone us on 08 9409 8088.

Security

We will take all reasonable steps to store your personal information securely. After all, it is in our interests to make sure you feel confident trading with us online. All Events WA staff are aware of the privacy and security issues surrounding your personal data.

About cookies and what they tell us

A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and put it in your shopping basket, it does not tell us your personal identity unless you are registered with us.

Other sites

Events WA Pty Ltd has no control over the privacy practices of sites that are linked to this site via hyperlinks or banner advertising. Please take care at all times to check whose site you are visiting.

Direct marketing by mail and email

We will only send you email or mail via direct marketing if you choose to receive them. If you would like to receive offers from us, please tick the relevant box when you register with Events WA Pty Ltd. If you no longer wish to receive these offers please email us or call 08 9409 8688.

Changes to our privacy policies and practices

Our privacy policies and practices may be reviewed and updated form time to time in line with customer expectations and legislative changes.

How we handle customer information

When you place an order you will be asked for personal information. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the carrier that delivers your order.

Events WA Pty Ltd supports the ‘National Privacy Principles for the Fair Handling of Personal Information’ (1998). As part of these principles, customers who do not want to receive marketing offers through the mail or on the internet can contact us on 08 9409 8088. As the Federal Government introduces new privacy legislation—Events WA Pty Ltd privacy policies will be reviewed and updated as appropriate.

More information on privacy legislation is available form the Federal Privacy Commissioner at www.privacy.gov.au.

How we handle marketing communications

We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to unsubscribe from future emails. We also have administrative procedures in place to remove email addresses and domains that consistently send failure messages to our email servers.